Yes, the award for the best tier of service from Sharp Electronics is called Platinum, just like our brand. We strive to hit all the markers to achieve the highest level of service possible within the dealer network. Not only are we 1 of 75 dealers in the country to achieve ‘A’ level rating, we are 1 of only 19 in the entire country to be awarded the ‘AAA’ rating – the highest level.
At Sharp, we highly value our dealer community for all your hard work, the solutions you bring our joint end-user customers and your dedication to our selling and servicing Sharp technology. That is why we are proud to announce that 75 Sharp dealerships achieved an A Rating or higher in our Platinum Level Service Provider recognition program for the 2021 – 2022 Fiscal Year. The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. In order to make the list, organizations must show excellence in the following critical areas of service delivery:
• Using genuine Sharp parts and supplies
• Commitment to training
• Using remote diagnostic technology, and
• Timely updating of call tracking tickets
Are you working with the best in the business? How many printer related headaches can we help you get rid of? Contact us today to begin a full analysis of your printing expenditures and let us provide AAA service for your business!